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Counseling and Guidance » CPS (Child Protective Services)

CPS (Child Protective Services)

Child abuse and neglect comes in many forms and can be an act or an omission that harms a child.

Child abuse categories are outlined in Penal Code Section 11165 and include: Sexual Abuse, Neglect (severe and general), Physical Abuse (willful harming or endangering of a child and unlawful corporal punishment or injury), Emotional Abuse, Abuse or Neglect in out of home care, and Maternal Substance Abuse. The risk to children when Domestic Violence is occurring in the home is also included in the Neglect category.

The Children's Services Division encourages everyone to report suspected child abuse and neglect. Some professions are mandated by law to report suspected child abuse and neglect by virtue of their positions. Mandated reporters are those individuals who in the course of their work come into contact with families and children.

The following professionals are Mandated Reporters (Penal Code Section 11165.7) and are required to report suspected/alleged child abuse and neglect to a child protective agency such as the police or the Children's Services Division and file a Mandated Reporter form within 48 hours of submitting an oral report. The following is a list (not all inclusive) of professionals who are Mandated Reporters:

  • Anyone whose duties require direct contact and supervision of children.
  • Medical, Dental and Hospital Personnel including: physicians, surgeons, dentists, residents, interns, podiatrists, chiropractors, licensed nurses, dental hygienists, optometrists, medical examiners, coroners, emergency medical technicians and paramedics.
  • Mental health professionals and counselors including: psychiatrists, psychologists, licensed and unlicensed marriage, family and child counselors and trainees and psychological assistants.
  • School officials and educators including: public, classified or private teachers, instructional aides or teacher’s assistants, administrative officers, supervisors of child welfare and attendance, administrators or employees of a county office of education or the California Department of Education and school police.
  • Social service personnel including: public assistance workers, social workers, clinical social workers, child visitation monitors and county welfare employees.
  • Clergy including: priests, ministers, rabbis, religious practitioners, or similar functionary of a church, temple or recognized denomination or organization.
  • Day camp or child care providers including: public or private: administrators, licensees and employees of any youth center, youth recreational program, youth organization, licensed community care or child day care facility.
  • Commercial film and photographic print processors including: all employees who develop exposed negatives, slides, or prints.
  • Law enforcement personnel including: any employee of any police department, county sheriff’s department, and county probation department. This includes probation officers, parole officers, police officers, peace officers and custodial officers.

 It is helpful to have as much of the information listed below as possible; however, this information is not required to make a suspected child abuse report:

  • Names and ages/dates of birth for the child and/or family
  • Address for the child and/or family
  • The issue that prompted the call and how the information was obtained
  • Date(s) and description(s) of the injuries or dangers to the child
  • Identities of perpetrator(s) and their relationship(s) to the victim
  • Witnesses to the incident(s) and how they may be reached
  • Details of any physical evidence available
  • Alleged perpetrator’s current access to the child
  • Present condition of the child (alone, in need of medical attention, etc.)
  • Any statements from the child

For training or presentations regarding Child Abuse and Mandated Reporting contact Hope Collaborative at (951) 686-1096

Mandated reporters may also access training online at: Online Mandated Reporting Training.

This project is funded by the California Department of Social Services, Office of Child Abuse Prevention and carried out by the California Institution on Human Services, Sonoma State University.

If you suspect that a child has been abused or neglected, call: